Adventures In Private Practice: Trauma Specialist Leticia Reed, LCSW

Less than one year ago Leticia Reed, LCSW opened her private practice in Long Beach, CA. Find out what resources and tools have helped Ms. Reed muster the courage to open her own practice, what she's learned from clients, and how she manages her roles as "therapist" and "business owner".

Tell me about your private practice...

I opened Reed Behavioral Solution in March of 2012. My practice mission is: "Helping individuals, couples and families achieve hope, healing, wellness and freedom. Empowering my clients to leave better than they arrived is what drives me to provide the best and most effective services. I specialize in women's empowerment and trauma, although I provide a wide range of services to other populations in my practice. I also offer Christian counseling for those seeking spiritual connectedness as a means of coping and regaining a sense of purpose and hope.

Why did you decide to open a private practice?

I began my practice after leaving employment with the County of Los Angeles and feeling like individuals were being failed by the system as they were only treated as a number that became lost in a revolving door. I felt like opening my practice provided me with an opportunity to make a significant impact, one with real rehabilitation and healing.

Clients that therapists find to be the most “difficult” are sometimes the ones who can teach them the most. What have you learned from your toughest clients?

I agree that "difficult" clients provide the most meaningful learning experiences. Through my more challenging cases, I have learned the importance of patience, tolerance, unconditional positive regard as well as the real importance of "starting where the client is" to guide them towards healing. The technique- Motivational interviewing has been the principle that I have incorporated to achieve this while increasing motivation.

What’s your biggest pet peeve about private practice?

One of my biggest pet peeve would be the amount of documentation required as it takes away from my time spent in direct contact with my clients. However, it's necessary as it also provides me with a blueprint and framework that guides my treatment and goals.

How did you discover or develop your practice “niche”?

My niche sort of evolved as the majority of my clientele seeking services has been women with self-esteem and trauma related issues.

What resource (book, website, person) helped you the most when setting up your private practice?

The various resources that have aided me in starting my private practice has been the following: Nakeya Fields of Fields Family Counseling who offers a workshop geared towards assisting individuals starts their private practice, while providing lifelong networking and consultation with other group members. I also used and received a wealth of information from Ofer Zur Institute Practice Handbook for HIPAA friendly forms and regulations. My mentor Cynthia G. Langely, my prior clinical supervisor who has many years in the field serving in various positions, including on the CA BBS panel when the Oral examinations were required, has continued to provide me with a wealth of information and support. Lastly, The various Facebook groups I am currently in, including Julie Hanks’s Private Practice Facebook group have also increased my knowledge that has been instrumental in keeping me current in the field.

What has surprised you most about being in private practice?

The things that have surprised me the most about building a private practice has to be the amount of work it takes to stay afloat and monetary resources needed to build and maintain operation. Another surprise has to do with the number of people hurting and in search of HOPE, some of which are fellow colleagues.

Has your private practice helped you grow professionally?

My private has influenced my growth professionally in the sense that it has taught me the importance of being organized, detailed oriented, punctual, and the importance of networking/collaboration.

Has it helped you grow personally, too?

On a personal level it has made me to be more grateful and attuned to the world and my purpose in it, helping me to not take anything for granted.

Being a therapist can be emotionally exhausting. What do you do to care for your own emotional and psychological health?  

Self-care is extremely important to me. I love pampering myself, traveling and engaging in church activities, reading my bible and praying. I also make it a point to surround myself with positive people that are encouraging and uplifting.

How do you cope with the inevitable stressors involved with being your own boss?

I cope with the stressors of being my own boss by consulting with colleagues in practice and digging my heels in the sand and "just doing it". My tenacious spirit and optimistic personality as well as my strong Faith in God has assisted me in my success in this short amount of time I have been practice. Colleagues that know when I began have commented on my rapid success. I am a very blessed woman and I am looking forward to even more expansion in 2013 and beyond.

Find out more about Leticia Reed's private practice at www.reedbsolutions.com

4 Reasons To Start Creating Content Online

Creating consistent online content can help grow your practice faster than almost any other marketing or networking activity

According to PCMag.com digital content creation is "The development of newsworthy, educational and entertainment material for distribution over the Internet or other electronic media." It falls under the umbrella of content marketing which is a narrative form of sharing information that speaks to a potential client's need while sharing who you are and the benefits of what you do. Content creation is a way of building trust online and with potential clients by being a valuable resource without asking for anything in return.

Consistently creating compelling and relevant content is the primary reason my private practice has continued to grow in spite of the economic downturn of recent years. Not only has my clinic grown, but since I started regularly blogging, writing, producing videos, and doing media interviews amazing opportunities have come my way. Publishing offers, national media interviews, conference invitations, consulting business, and over 25,000 social followers across multiple social networks are just a few of the incredible doors that have opened to me since I started focusing on content creation.

Here are 4 reasons that becoming a content creator can help build your private practice:

1) Visibility

Posting new content on your own practice website will help your site rank higher in search engines. Creating content for other websites, like guest blogging or interviewing with local news agencies who post the video clip and story online, also provides a SEO boost because it demonstrates that you are relevant and it strengthens your online presence. The easier it is for potential clients to find you online, the quicker your practice will grow.

2) Presence

Because the majority of adults are searching for health information online a strong online presence is critical for growing your practice. A general marketing rule is that it takes about 7 exposures to a brand or product before someone will buy a product or service. Strengthening your online presence makes it more likely that potential clients will be exposed to your "brand" and chose to become your client.

3) Value

Content creation can be another form of community education and a way to provide value to everyone, whether or not they become clients. Content that shares helpful information and answers the needs of people you are qualified to help is tremendously valuable. From a business standpoint, content creation provides an incentive for visitors to return to your practice website for your valuable content, which helps build trust in your services.

4) Credibility

Content allows you to show or demonstrate your expertise and competence instead of just telling someone about it. While I have always been an early internet/technology adopter and I've owned a private practice for over a decade, it wasn't until I started writing this Private Practice Toolbox blog that I became a credible practice building "expert". Creating regular content that meets a need for private practice therapists has allowed me to connect with therapists around the globe and to add private practice consulting as an additional income stream. Largely due to content creation on this blog alone, I have been invited to present to the National Association Of Social Workers on building an online presence, to co-present with PsychCentral founder John Grohol at South By Southwest Conference, and to write the feature article for the current issue of Online Therapy Institute's TILT magazine, and have presented locally on practice building.

laffy4k via Compfight

How To Find Top Student Interns To Grow Your Practice

There is an "it" factor when looking for interns to train in your private practice.

Here's how I've found amazing interns that stay at my clinic even after graduation.

Over the past several years I have trained and mentored many graduate students and new graduates working toward clinical licensure. Working with interns has been a great way to build my practice, leverage my time, and satisfy the part of me that loves mentoring.

Most graduate students who train at my clinic during school are offered a therapist position after graduation which creates a win-win situation -- the student gets a job they're already trained for and I get to add talented and enthusiastic therapists to my team! After interviewing several therapists, I've learned to be very selective about who I bring on at Wasatch Family Therapy.

I recently consulted with a private practice therapist who has a waiting list for new clients. As we started exploring the option of hiring a graduate student to train she expressed some concerns. Her biggest questions were:

• How do you find talented graduates students?
• When interviewing potential student interns, what qualities do you look for?
• How do you know if they're going to be a good therapist and work well with your private practice clientele?

So, here's what I've learned after several years of interviewing and hiring student interns...

How do you find gifted graduate students?

• Contact local graduate programs in your discipline and see if they are  looking for internship/practicum placements for their students.
• Fill out the necessary paperwork to be an approved placement at local schools, even if you're not quite ready to bring on a student. When you're ready to train an intern you'll already be approved.
• Reach out to traditional and for-profit schools. I've found that the for-profit programs (Argosy University and University of Phoenix in UT) are more flexible in terms of internship start times and the number of clinical hours per week required. I have been very pleased with the caliber of students from private, for-profit universities.

When interviewing potential student interns, what qualities do you look for?

• After interviewing grad students for several years now, the biggest "it" factor I look for is likeability. I know that sounds simple, but it's true. If I enjoy talking to them and I trust them during the interview process, then it's likely they will quickly put clients at ease, too.
• I look for people were "born" therapists and just need the formal credentials and trainig in order to actually to all themselves a therapist.
• I look for people who have long-term goals that include working in a private practice setting, like mine, beyond the internship.
• I always ask about their style of handling conflict, feedback, or direction in work settings and discuss several scenarios that might arise in private practice.

How do you know if they're going to be a good therapist and work well with your private practice clientele?

• You don't. There's no guarantee that someone will be an effective clinician. I suggest that you make sure that there is a clause in your contract that you can stop training a grad student that isn't working well with your clientele.
• I often require that interested graduate students volunteer at my clinic for several months before securing a clinical internship. There is such a high demand for interns in my area that we can be extremely selective. This volunteer time gives us both a chance to make sure it's a good fit.
• A 3-step interview process helps screen potential interns before bringing on.  I do an initial interview, a second interview, and a "mock" case presentation at team meeting. While I ultimately decide which intern we will "hire," I trust my team's input as to whether the student would be a good fit.

While it's always a risk bringing on a new student to my team, I find comfort in the fact that the number one predictor of client outcome is the strength of the therapeutic alliance. Generally, if it's easy for me and my team to connect with a grad student in the interview process, it's safe to say that clients will feel the same way about them. Ultimately, it's your practice and your reputation on the line as the owner of your practice.

Have you trained interns in your private practice? I'd love to hear about where you find them, how you screen them, and if it's worked to build your practice!

Download the free Private Practice Toolbox App here

(c) Can Stock Photo

From Cosmo to Wall Street: 7 Tips For Giving Great Interviews

What do you think of when you think of professional networking? Private practice therapists who I've worked with in business consultations usually consider networking to be meeting with other like-minded professionals for lunch or handing out business cards to physicians offices.

While those are important ways to make connections that build your therapy practice, there are other ways to get the word to thousands and thousands of people in one shot, instead of just a few folks at a time.  Rarely do shrinks think of networking with reporters.

Over the last few years I've focused on responding to reporter queries seeking quotes from experts on a variety of mental or emotional health issues, and family relationship advice. There are a few who now contact me for quotes when they are pitching new articles or stories. I've had a great time corresponding with them by email or talking by phone.

This month I am thrilled to have quotes in:

Cosmopolitan Magazine (June 2012) article "Are we boring"

Wall Street Journal (today May 15, 2012) "For a nation of whiners, therapist try tough love" (with a photo included)

Click here to see quotes in other national publications

Tips for interviewing with reporters and journalists:

1) Seek out opportunities

Keep an eye out for opportunities to interview with local and national reporters. Sign up for services that notify you of reporters looking for interviews, like Reporter Connection, ProfNet Connection, Expert Engine.

2) Respond to requests ASAP

I've come to realize that journalistic deadlines are incredibly tight, and the sooner I respond, the better. I've interviewed one afternoon for an E! Online article and it posted that evening. When I get an email request for an interview I will respond right then on my smart phone with comments off the top of my head. I've been known to pull over on the side of the road while driving carpool to respond to an interview request.

3) Avoid psychobabble

Interviewing with the popular media is different than talking with colleagues. Fellow shrinks can talk in short hand with acronyms like DBT, CBT and EFT; we know what transference and countertransference are, but most people don't know and don't care. Always use layman's terms that can be easily understood even if someone's never taken Psychology 101.

4) Give quotable sound bytes

In the therapy office, we are used to taking our time, starting where the client is, and exploring client's deeper emotions. Media interviews require doing the opposite of what you do in therapy.  In media interviews you have to get right to the point. Most journalists are looking for a few engaging and relevant sentences to support their piece, not a dissertation.

5) Let your passion show

I think part of why I've been successful in getting quoted in national publications is because I show my passion for the work and for the topic of the story or article. Even in email correspondence, don't be afraid to show your personality and be approachable. I also openly share my gratitude for the interview opportunity and how much I enjoy media interviews.

6) Make your contact info easy to find

Make sure that your name and credentials (the way you'd like them to appear if you're quoted), your email address, and your cell phone number are easy to find in any correspondence. Reporters don't have time to hunt you down.

7) Ask them to contact you again

At the end of each interview or correspondence, whether you interview or not, be sure to ask them to keep you in mind as a resource in the future. Ask them to keep your contact information should they need your expertise in the future.