10 Ways To Become A Go-To Media Expert In Your Field

Want to tell thousands of people about your practice? Tips to landing regular media interviews.

What do you think of when you think of professional networking? Private practice therapists who I’ve worked with in business consultations usually consider networking to be meeting with other like-minded professionals for lunch or handing out business cards to physicians offices. While those are important ways to make connections that build your therapy practice, there are other ways to get the word to thousands and thousands of people in one shot, instead of just a few folks at a time.  Rarely do therapists think of networking with producers, reporters and journalists.

Over the last few years I’ve focused on developing relationships with producers, journalists, and reporters in various media platforms. There are a few who now contact me for quotes when they need expert quotes or interviews. I've landed regular local TV, radio, and news interviews as well as interviews with top-tier publications and shows: Wall Street Journal, Fox News, Parenting, Woman's Day, Women's Health, and others. Here are some things I’ve learned about what works when building relationships with reporters, journalists and producers.

1) Seek out opportunities

Keep an eye out for opportunities to interview with local and national reporters. Sign up for services that notify you of reporters looking for interviews, like Reporter Connection, ProfNet Connection, Expert Engine. Contact local radio, television, and newspaper companies and offer your expertise on newsworthy topics.

2) Know what’s ‘newsworthy’

When pitching stories or interview topics to local journalists and reporters it’s crucial to know what they’re looking for. Sorry, but the fact that you’re going into private practice specializing in family therapy is not newsworthy; however, news and other TV programs might be interested in getting your thoughts on a new study showing how cultivating self-compassion helps individuals manage divorce. I suggest getting into some “media-minded” habits:

• Watch national news headlines. Pitch a local spin on those stories to local TV producers.
• Suggest seasonal topics. Pitch interviews around managing holiday stress, or Halloween safety tips for children in October.
• New research is “news.” Keep an eye out for interesting research that’s relevant to your practice and offer to interview.

While what counts as newsworthy must be modified to your particular practice and community, MediaCollege.com generally defines a story as newsworthy if it has the following characteristics:

• Timing – News is all about stories that are current and new
• Significance – Something that affects large numbers of people
• Proximity – An event happening close to home
• Prominence – Involves someone famous or well-known
• Human Interest – Appeals to emotion, novel, off-beat, interesting

3) Know how to write a press release

When pitching to media you need to speak their language, which means learning how to write a press release.

• A press release needs to be in a specific press release format. Here’s an excellent example: EReleases.com.
• Read other releases. Here’s a release I helped one of my therapists at Wasatch Family Therapy, LLC write one recently based on her dissertation research: Mean Girls Get Married: Teens Don’t Always Grow Out of Mean Girl Behavior and End Up Using Emotional Manipulation On Spouse.
• Don’t send attachments. When you email a press release (or a pitch/proposal) to local news and TV producers, cut and paste it in the body of the email, do not send as an attachment (it’s one more thing that makes their job more difficult).

4) Respond to requests ASAP

I’ve come to realize that journalistic deadlines are incredibly tight, and the sooner I respond, the better. I’ve interviewed one afternoon for an E! Online article and it posted that same evening. When I get an email request for an interview I will respond right then on my smart phone with comments off the top of my head. I’ve been known to pull over on the side of the road while driving carpool to respond to an interview request. If a reporter or producer contacts you, respond immediately or the opportunity will pass you by. Decide ahead that you’ll say “yes” (and think about how you can make it a positive and confident “yes”).

5) Speak in layman's terms

Talking with the popular media is different than talking with colleagues. When speaking with therapists we can talk in short hand with acronyms like DBT, CBT and EFT; we know what transference and countertransference are, but most people don’t know and don’t care. In pitches and in correspondence always use layman’s terms that can be easily understood even if someone’s never taken Psychology 101.

6) Let your passion show

I think part of why I’ve been successful in getting quoted in national publications is because I show my passion for the work and for the topic of the story or article. Even in email correspondence, don’t be afraid to show your personality and to be approachable. I also openly share my gratitude for the interview opportunity and how much I enjoy media interviews.

7) Make your contact info easy to find

In all correspondence make sure that your name and credentials (the way you’d like them to appear if you’re quoted), your email address, and your cell phone number are easy to find in any correspondence or voicemail. Reporters don’t have time to hunt you down.

8) Know how to make their job easier

Reporters, producers, and journalists are extremely busy and always on multiple deadlines. They don’t have time to calm your anxiety or to walk you through the interview process.

• Send only relevant information. Highlight the most important information you’d like to talk about and a brief line or two about you and your practice or your “basic professional practice message” (see my elevator speech post). Through a brief stint as a producer and host of a local lifestyle TV show I learned what makes a good and a difficult interviewee. One of the hardest parts of screening potential guests was skimming through too much information hunting for the relevant points. You can always add more information as needed.
• Limit your correspondence. Respect the reporter’s, journalist’s or producer’s time. Though getting an interview might be a big deal for us as the therapist, it’s just one of many details they are trying to juggle.
• Know their demographics. Understand the demographic for a given newscast TV show, newspaper, or magazine so you can pitch relevant and helpful topics (have some “audience awareness”; if you don’t know the primary audience, ask).

9) Ask them to contact you again

At the end of each interview or correspondence, whether you interview or not, be sure to ask them to keep you in mind as a resource in the future and to keep your contact information should they need your expertise in the future. If you’re an easy expert to work with and you are eager to interview, my experience is that many journalists will take you up on your offer to interview again.

10) Be a resource

I’ve learned that offering myself as a resource is a great way to build bridges with the media. I often tell reporters, producers, and journalists contact me whenever they need someone to interview on a mental health or family relationship topic, and that if I can’t do it, or don’t feel qualified, I will find them someone who would do an excellent job.

Private Practice Marketing Made Easy

Last week I spoke to group of local therapists on "Marketing Your Private Practice" and a record number of people attended the presentation. Why? Because therapists in private practice feel ill-equipped and uncomfortable with the business aspects of private practice. It's rare that a marketing course is included in a mental health graduate school curriculum, and few internships and practicums offer marketing mentorship. In my graduate program in social work, just the words "private practice" were treated as "bad words," as if making money while helping people was somehow morally wrong.

For some therapists  the word marketing brings up feelings of anxiety, even dread. "I am not comfortable with self-promoting," I've heard many therapists say.  "I'm not in this for the money so I hate to think that I have to market my services."

Over nearly 10 years in private practice I've learned that marketing isn't as difficult or scary as it sounds. Most therapists already have the relationship skills that make marketing effective. You're already good at building relationships and communicating. You just need to apply your skills differently.

 Build relationships of trust

You already know how to market, because marketing is simply building relationships of trust in a different way. Marketing requires reaching outside of your therapy office, and often beyond your comfort zone. Whatever strategy you use: talking to strangers, talking to friends and colleagues, meeting with physicians or schools, or finally getting a website, it's all about building relationships of trust.

Let 2 simple questions guide all of your marketing

• Who is your ideal client? Identifying your ideal client is  not just getting clear on the demographic and diagnoses that you like to work with, but also the characteristics, values, and traits that you look for in a client.
• What is your basic practice message? This is a simple message that focuses on one aspect of your work and emphasizes the benefits of your services in layman's terms.

Talk to everyone and anyone about what you do

In graduate school you learned how to communicate, build rapport, and put people at ease. Building relationships of trust isn't just limited to talking with your clients. Effective marketing is simply applying all of the skills you know to a broader group of people. Talk about who you want to work with what you do with strangers in the grocery store, neighbors, extended family members, or online communities, media contacts, or other professionals.

Remember you're promoting your passions, not yourself

Effective marketing isn't about pushing yourself on others, but about letting the things that you're passionate about shine through in every conversation, every blog post, every interview, an every page of your website.

It only takes three

According to private practice guru Lynn Grodski, it only takes a few "practice angels" to have a full practice-three people who will consistently refer your ideal clients to you. You probably already have three referral sources ready to refer to you. All you need to do is warm the connections you already have.

How do you feel about marketing your practice? What works and what doesn't? Share your comments below

photo credit: Hen3k Hen3k

5 Free Ways to Market Your Therapy Practice

Thanks to technology, there are many free ways to effectively market your private therapy practice. Since these free strategies do take time to implement, I suggest focusing on the ones that sound interesting, fun, fulfilling, and a little challenging so you get something back personally from your time investment. It can take some time until you actually see the benefits of your marketing in terms of clients coming to your practice. Part of effective marketing is simply raising awareness of your practice and your specialties, which will bring in clients over time.

After nearly 10 years in private practice, I've found that the most effective strategies for building your practice use what we already know as therapists about building relationships: building rapport, using your authentic self, starting where the "client" is, to name a few, and translating those skills into a new formats that reaches larger audiences.

Here are 5 ways to draw clients to your therapy practice:

1) Speak to your ideal clients

Once you've identified who you'd like to see in your private practice, ask yourself, "Where are my ideal clients gathering?" or "Where are groups who work with my ideal clients already gathering?" If your ideal clients are families with a young children with behavior problems, then you may want to focus on speaking to groups of parents or teachers in the schools, for example.  Or if you're wanting to focus on working with couples in crisis, then speaking to clergy who regularly meet with distressed couples, or speaking to local religious groups on marriage issues might be something to consider.

2) Blog on your niche

If you have a blog on your website, write weekly articles that speak to your ideals clients. Blog posts are generally 300-500 words, so keep it simple. Blogging once a week is enough to keep it fresh. If you don't have a website, or don't have a blog on your website, I suggest that you look into it. Blogs allow tagging and categories which make it search engine friendly to people who are searching for the information you're offering. Here's an example of blog integrated into a therapist site from my own private practice.

3) Target local social media

Social media is global but your practice is local. Talk with other local businesses and therapists on Twitter and Facebook by using the search boxes to find other pages in your city. For example, if your specialty is working with adults living with chronic pain or illness you may want to follow on Twitter or "like" the Facebook pages of local hospitals, newspapers, rehabilitation centers, chiropractors, and other related businesses and services.  The goal of social media is to communicate and interact, not just to inform, so share other local resources on your social media pages. Tag them on Facebook posts or mention them on Twitter status updates. Reciprocity is the key to effectively using social media to build your therapy practice.

4) Interview on local radio

Did you know that radio stations provide a certain number of public service hours each week?  Producers are often looking for helpful topics and interesting people to interview that will benefit their listeners. Call or email the top local radio stations in your area, ask for the producer of their public service show, and offer a couple of topics that are related to your basic message.

5) Write for local newspaper or magazine articles

Which magazines or newspapers are your potential clients reading on a regular basis? Do some research on the demographic of the periodical and contact the editor to offer your writing services. Always lead with information on how your article/column/expertise will serve their readers, not how you hope to get hundreds of clients by writing for them.  Since most news outlets and local magazines have websites, offering to blog for their site is a great idea, too. Fresh content is a valuable asset to websites so pitch with passion your area of expertise as a blog.

I'd love to hear back from you on how you implement any of these free marketing ideas. Please comment below and feel free to post links of your blog, news interviews, articles, etc. that might spring from reading this post.

photo credit: orensbruli (Esteban Martinena)